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Useful information and benefits of booking direct

Your benefits at our Kräuterhotel in Kaltenbach

  • Hochzillertal best-price guarantee
    We guarantee you the best price when you book through our website or by email.

  • Integrated travel cancellation insurance
    When you make your booking, we can arrange travel cancellation insurance for you on request. If you would prefer to arrange this yourself, we will be happy to assist you.

  • Better and easier cancellation terms
    For a smooth cancellation or amendment of your booking while complying with the cancellation terms, we recommend booking directly through our website. Compared with booking through online travel agencies, the process is much easier and the terms are considerably better.

  • All room categories available
    On our website, you can choose from all our room categories – booking platforms only offer a limited selection of availability and categories.

  • Additional services and special requests
    We place great importance on meeting our guests’ needs. Subject to availability, we can also reserve your favourite room for you.

  • Package offers are only available to book directly
    Our special packages can only be booked directly by email or through our website – take advantage of this bonus straight away!

Well informed when planning your holiday

Useful information about booking at the
4-star Kräuterhotel Hochzillertal in Kaltenbach

  • The prices quoted are in euros (€) per person per day and include breakfast or half-board
  • A supplement of €50.00 per day is charged when a double room is occupied by one person
  • Reduction for overnight stays with breakfast only: €9.00 per person
  • As of 01.12.2024, the tourist tax is €2.60 per person aged 15 and over
  • Pets are not permitted out of consideration for other guests
  • To secure your booking, we require a 35% deposit, which is due 30 days after the booking date
  • 0 to 2 years flat rate: €25.00 per day (overnight stay/breakfast)
  • 3 to 5 years: 60%
  • 6 to 12 years: 35%
  • 13 to 15 years: 15%
  • from 16 years: 10%
  • Please note that your room will be available from 3:00 pm at the earliest on the day of arrival
  • On the day of departure, rooms must be vacated by 10:00 am
  • Group rates on request
  • Cancellations are subject to the Austrian Hotel Contract Conditions
  • We recommend that our guests take out travel insurance. Further information can be found HERE
  • We accept cashless payments with Visa, Mastercard, AMEX, Diners Club, JCB or Maestro (EC)
  • For cancellations made from the booking date up to 30 days before arrival, an administration fee of €100.00 will be charged.
  • For cancellations made 29–14 days before arrival, 50% of the total holiday price will be charged.
  • For cancellations made 13–1 days before arrival, the cancellation fee is 90% of the total holiday price.
  • Late cancellations or amendments, as well as no-shows, will be charged at 100% of the total booking price.
  • In the event of early departure, 100% will be charged.

Kräuterhotel Hochzillertal FAQ

Everything you need to know … and a little more

Yes, when booking directly, we are happy to offer travel cancellation insurance on request.

Yes, to secure your booking, a 35% deposit is required, payable 30 days after the booking date.

We accept cashless payments with Visa, Mastercard, AMEX, Diners Club, JCB or Maestro (EC).

The general Austrian hotel contract conditions apply in the event of cancellation. Please note that for cancellations from the date of booking up to 30 days before arrival, a processing fee of €100.00 will be charged.

The local tax is €2.60 per person per night from the age of 15 and is charged separately on site.

All FAQs