COVID-19 precautions

Your health is important to us!

Your safety and well-being matter to us!
For this reason, we have put in place various measures to contain COVID-19 so that you can enjoy a worry-free holiday even in these special times.

Precautions at the Hotel Hochzillertal

Our hotel boasts a ‘Safe Hospitality’ seal. The Austrian Federal Ministry of Health awarded us this certification. It takes stringent hygiene guidelines and strict adherence to preventive measures to attain this status.

Employees

Each of our workers has to take a COVID-19 test at regular intervals every 14 days.
Our employees are also specially trained to adhere to Corona prevention measures and observe the minimum distance.

Dining Rooms

We guarantee that guests will have the minimum distance required when using the dining room and communal area. Our certified Corona Officer Elke is responsible for enforcing these regulations.
Guests also get free disposable gloves and disinfectant at the buffet table.

Cleaning and Hygiene

Our staff cleans and disinfects rooms, surfaces and regularly-touched objects throughout the hotel. We pay special attention to meeting areas. Mouth & nose protection, as well as disinfectant dispensers, are available for free at the reception.

Sauna

We will extend the previous sauna-use times. Now, the sauna is available from 1 to 7 p.m.
Disinfectant dispensers are present at the entrance of each sauna. We have also indicated the number of people who can use a cabin at a time. Please respect them.

Measures in the Zillertal Mountain Railways

The community of interests at the Zillertal mountain railways has come up with special safety protocols for winter to implement the necessary preventative measures in the lifts and cabins.

According to the Federal Ministry, mountain railways are part of public transport. Therefore, users should keep a minimum distance of 1m.
However, whenever it is impossible to meet the minimum distance, everyone must cover their mouth and nose. This rule extends to the waiting and checkout areas.
All employees of the Zillertal mountain railways get testing for COVID-19 before the beginning of the season. Additionally, workers who are in direct contact with guests undergo regular testing.
Employees disinfect the lifts regularly. It is recommended that cabins remain ventilated while driving.
Guests should also consider switching to cashless payment systems, so try to avoid cash transactions as much as possible. You can also avoid queuing at the cash desk by buying a ski pass online.